1. Introduction
Welcome to CPR Training Clinic, LLC. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Offered
CPR Training Clinic, LLC provides American Heart Association (AHA) CPR, First Aid, and related courses nationwide. Details on courses, schedules, and locations are available on our website.

3. Official AHA Training Center
CPR Training Clinic, LLC operates as an official AHA Training Center (ID: KY20911), delivering high-quality, employer-recognized training.

4. Registration and Payment

• Registration: Course registration must be completed and paid in full through our website.
• Accepted Payment Methods: Visa, Mastercard, American Express, and Discover.

5. Cancellation and Refund Policy

• No Refunds: All sales are final. No refunds will be provided.
• Rescheduling: Requests must be made at least 48 hours before the course date and are subject to a $25 fee.
• No-Show Policy: Participants who fail to attend without prior notification forfeit the course fee.

6. Course Rescheduling by Us
In the event of a cancellation or rescheduling, you will be notified promptly and offered a choice of rescheduling or a full refund.

7. Certification
AHA certification will be issued within 48 hours of successful course completion and no later than 5 business days.

8. Remediation Policy
Participants who fail to pass the course are entitled to one additional attempt at no extra cost. A second failure requires course retake.

9. Participant Dismissal Policy
Participants violating regulations or endangering others may be dismissed without refund. Legal indemnity applies to damages resulting from such actions.

10. Non-Discrimination and ADA Compliance
CPR Training Clinic, LLC fosters an inclusive environment and ensures ADA accommodations are provided when requested in advance.

11. Jurisdiction and Legal Provisions

• Jurisdiction: Legal proceedings must be brought in Jefferson County, KY under Kentucky law.
• Waiver of Jury Trial: Both parties waive the right to a jury trial for disputes.

12. Intellectual Property
All website content is the property of CPR Training Clinic, LLC and protected by copyright law.

13. Limitation of Liability
Liability is limited to actual out-of-pocket expenses incurred in this agreement.

14. Privacy Policy
Data Collection
We collect personal information, including:

• Name and contact details during registration.
• Payment information for transactions.

Data Usage
Your data is used for:

• Processing registrations and payments.
• Communicating course details and updates.
• Improving services and user experience.

Data Protection
We implement industry-standard security measures to protect your data. However, no online data transmission is guaranteed to be completely secure.
User Rights

• Access, Correction, and Deletion: You may access, correct, or delete your personal data by contacting us.
• Opt-In and Opt-Out:
  • Opt-In: By providing your phone number or email, you consent to receive course-related communications.
  • Opt-Out: To stop SMS communications, reply “STOP” to any message or contact us directly.

Compliance with TCR
We adhere to The Campaign Registry (TCR) guidelines for SMS communications. For privacy-related inquiries, please contact us using the details below.

15. Changes to Terms
We reserve the right to update these Terms and Conditions. Updates will be posted on our website, and continued use indicates acceptance.

16. Contact Information
For inquiries about these Terms or our Privacy Policy, contact us:
CPR Training Clinic, LLC
PO Box 43624
Louisville, KY 40253
Phone: 270.670.3294
Email: support@cprtrainingclinic.org