1.Introduction
Welcome to CPR Training Clinic, LLC. By accessing or using our services, including receiving SMS communications, you agree to these Terms. If you disagree, please do not use our services.

2.Services Offered
We provide American Heart Association (AHA) CPR, First Aid, BLS, ACLS, PALS, and related courses nationwide through our official AHA Training Center (ID: KY20911). Course details and schedules are available on our website.

3.Official AHA Training Center
We operate as an official AHA Training Center (ID: KY20911), delivering employer-recognized training that meets all AHA guidelines and standards.

4.Registration and Payment
Registration must be completed and paid in full through our website. We accept Visa, Mastercard, American Express, and Discover.

5.Cancellation and Refund Policy
All sales are final with no refunds. Rescheduling requires 48-hour notice and incurs a $25 fee. No-shows forfeit course fees.

6.Course Changes by Us
If we cancel/reschedule, you’ll be notified promptly with rescheduling or refund options.

7.Certification
AHA certification is issued within 48 hours of completion (max 5 business days) through our AHA Training Center (ID: KY20911).

8.Remediation Policy
One free retake is allowed for failures. A second failure requires full course retake.

9.Participant Dismissal
Violators may be dismissed without refund. We’re not liable for damages from misconduct.

10.Non-Discrimination Policy
We provide ADA accommodations when requested in advance.

11.Legal Provisions
Disputes must be filed in Jefferson County, KY under KY law. Both parties waive jury trial rights.

12.Intellectual Property
All website content is our protected property.

13.Liability Limit
Our liability is limited to actual out-of-pocket expenses.

14.Privacy Policy
Information Collection:
We collect names, contact details, and payment information during registration.

Data Usage:

• Process registrations/payments
• Communicate course information
• Improve services

Data Protection:
We use industry-standard security measures, though no online transmission is 100% secure.

SMS Consent:
Phone numbers collected for SMS will not be shared with third parties for marketing.

User Rights:
Request access, correction, or deletion of your data by contacting us. Opt-out of SMS by replying “STOP.”

15.SMS Terms & Conditions
Consent:
Providing your number opts you in to course-related messages.

Frequency:
Message frequency varies based on course schedule.

Opt-Out:
Reply “STOP” to unsubscribe or “HELP” for support. Standard rates may apply.

Carrier Compliance:
We follow TCR guidelines for messaging. Carriers aren’t liable for delivery issues.

16.Policy Changes
We may update these Terms. Continued use means acceptance of changes.

17.Contact Information
CPR Training Clinic, LLC
PO Box 43624
Louisville, KY 40253
Phone: 270.670.3294
Email: support@cprtrainingclinic.org